Rattan Chadha founded citizenM with an idea to disrupt the traditional hotel industry by creating a luxury hybrid hotel for today’s modern travellers – eliminating the frustrations these travellers shared. citizenM is a new breed of hotel designed around a new type of traveller – one who values a luxury hotel experience in central city locations, but at an affordable price. The first citizenM hotel opened at Amsterdam’s Schiphol Airport in 2008.
Today, citizenM has 40 hotels with over 7,000 rooms (including open hotels and hotels under development) across three continents. Currently, citizenM welcomes guests in Amsterdam, Rotterdam, Paris, London, Glasgow, Geneva, Zurich, Copenhagen, New York, Boston, Washington DC, Seattle, Los Angeles, San Francisco and Taipei. Future locations include Rome, Miami, Menlo Park and Chicago.
While other hotel and hospitality companies had suffered serious consequences of the global pandemic of 2020, citizenM has continued its ambitious expansion by opening hotels in new cities (especially in the USA), and additional hotels in its most popular cities.